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Everything you need to know before you shop.
What kind of products does Show Up Online sell?
We sell premium digital products for solopreneurs: Showit website templates, WordPress themes, Notion client portals and systems, Canva social media template kits, and digital bundles. We also offer The St. Carlo (a done-for-you custom website service) and The St. Cupertino (an AI quiz generator). Everything is delivered digitally - download and launch the same day.
Do I need any technical skills to use the templates?
Not at all. Every template is designed to be beginner-friendly. Our Showit and WordPress templates are built for easy customization, Canva templates edit right in the free version of Canva, and our Notion templates are ready to use the moment you duplicate them to your workspace. Each product includes clear instructions to get you started.
What is The St. Carlo, and how does it work?
The St. Carlo is our streamlined website design service. You purchase the service, fill out a detailed questionnaire about your brand and vision, and we design, write, and launch your entire website - typically within one week. It's the high-end agency result without the agency process or price tag.
What is your refund policy?
Due to the digital nature of our products, all sales are final once the download link has been accessed. Exceptions are made for duplicate charges, corrupted files, or significant discrepancies between the product and its description. For The St. Carlo, refunds are available before the questionnaire is submitted - once design work begins, no refunds are issued.
Can I use your templates for client projects?
Each purchase grants a single-user license for your own personal or business use. If you'd like to use a template for a client's website, you'll need to purchase a separate license for each client. This ensures every buyer gets original value from their purchase.
Why are all the products named after saints?
Our Catholic faith is the foundation of everything we build. Each product is named for a saint who either inspires its design or is the patron saint of the people it was created for. The St. Carlo is named after St. Carlo Acutis, the first millennial saint and patron of the internet. The St. Cupertino is named after St. Joseph of Cupertino, patron of test-takers. It's our way of honoring the traditions we come from and building with intention.
How do I get support if I have issues with a product?
If you need help with a product, you can reach us at madeline@showuponline.co. We typically respond within 24-48 business hours.
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